Shipping policy

For small items, unless otherwise specified, we recommend sending them via regular parcel, which takes approximately 7-14 days to arrive.

For small household machines, we default to express delivery, taking 4-10 days. Customers are responsible for paying import duties themselves. If you require our assistance with payment, please contact our customer service to modify the order; delivery time will be 6-14 days.

For large embroidery machines to Europe and the USA, we generally ship by fast ship to door, taking approximately 30-45 days. If you have special requirements, please contact customer service to arrange express delivery and confirm the shipping cost.

For large machines to Africa and remote areas, we generally ship by sea to our warehouse, and customers arrange for self-pickup, taking approximately 60 days.all will offer tracking No,